Enjoy 24-48 hour delivery across Bangalore. We also deliver to major cities across India for selected plants and gifting collections.

We dispatch all orders within 1–2 business days. Once dispatched, your order is expected to reach you within 5–6 working days.

You will receive a tracking link via email or SMS as soon as your order is shipped, so you can monitor its journey. Delivery timelines may vary slightly for remote locations or due to unforeseen courier delays.

We accept all major credit and debit cards, UPI, net banking and wallet payments through our secure checkout. A GST-compliant invoice is generated automatically for every order and can be downloaded from your account or requested by email.

We can usually accommodate changes to your order, such as address, item or delivery date, within a few hours of it being placed. Message us on WhatsApp as soon as possible and we'll do our best to help. Once an order has been packed or dispatched, it can no longer be changed or cancelled. See our Order Related Policies for the full details.

Once your order is dispatched, you'll receive a tracking link by email or WhatsApp. You can also check your order status anytime by signing in to your account.

Absolutely. Every plant is handpicked, nurtured in our nursery, and quality-checked before it reaches your door, packed carefully to arrive thriving.

Please don't discard the packaging. Take photos of the box and the item, and message us within 48 hours of delivery on WhatsApp or email. We'll arrange a replacement or refund once we've reviewed the claim.

Yes. Every plant is backed by our 45-Day Plant Guarantee, covering plants that arrive damaged or that decline within 45 days of delivery despite proper care. The guarantee covers the plant itself, not the planter or pot it arrives in.

Each plant ships with a simple care card, and our Care Guides page covers the basics on light, watering, humidity, feeding and repotting. Our plant experts are also a WhatsApp message away for ongoing guidance.

Yes! Add a personalised note at checkout and we'll deliver a beautifully packaged green gift directly to your recipient.

Yes. Corporate orders typically start at 10 units for standard catalogue items, and we can add company branding, personalised notes or custom packaging. Branded or fully custom requests need 5-7 business days lead time from design approval. Visit our Corporate Gifting page, or see our Corporate Gifting Policies for the full details.

We design and maintain green spaces for homes, offices and cafes. Reach out and our team will craft a plan for your space.

Absolutely! You're always welcome to visit our nursery. We'd love to have you explore our collection in person.

The fastest way to reach us is on WhatsApp at +91 74115 00651. You can also call us at +91 74115 00652 or email us at help@crazyflora.com. We're always happy to help!